Frequently Asked Questions

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We offer both online and in-person appointments. If you book an in-person session, please come to 340 Midpark Way SE, Calgary, AB. Take the elevators to the third floor. There are lots of visitor parking stalls out front.

We offer both online and in-person appointments. If you book an in-person session, please come to 340 Midpark Way SE, Calgary, AB. Take the elevators to the third floor. There are lots of visitor parking stalls out front.

No referral is required, and you can book directly with us. We offer a complimentary 20-minute consultation to help you decide if your counsellor is the right fit for you. Please call (403-863-0880) or email (tanya@findinghopeyyc.ca).  

If finances are a barrier to accessing mental health care, please discuss options with us. Sliding scale rates are available upon request and are based on household income.

It depends on the insurance plan. Some plans cover counselling services provided by a CCC, while another plan by the same company may not cover CCCs. Please check with your insurance provider regarding coverage.

In the province of Alberta, both psychologists and CCCs must have attained a master's degree in a related field. Psychologists are regulated by the College of Alberta Psychologists, while CCCs are accredited by the Canadian Counselling and Psychotherapy Association. 

To find out more, please visit:  The Profession & Regulation - Canadian .Counselling and Psychotherapy Association (ccpa-accp.ca) 

If you are unable to attend a session, please make sure to notify your counsellor at least 24-hours in advance so that other clients are given a chance to book it. Appointments cancelled or rescheduled with less than 24 hour’s notice will be charged a Late Cancellation Fee.

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• Cancellations 12 - 24 hours before the appointment will incur a charge equal to 50% of your session fee.
• Cancellations less than 12 hours before the appointment are considered no-shows and will incur a charge equal to the full session fee.

A standard practice in the counselling industry is a '50 minute hour.' The extra 10 minutes is used to write progress notes and create treatment plans.

I counsel individuals from all faith backgrounds and those who are non-religious. Clients can request what focus is given to religion or spirituality in their sessions. I have a client-centred approach and employ effective counselling methods grounded in scientific research.

I was raised in the Protestant church and attended an Evangelical denomination. Currently, I attend an Alliance church. I hold a Christian worldview and believe God wants all his children to feel loved and live in freedom. 

I have studied the Bible and theology at the undergraduate and graduate levels. I have a Bachelor of Arts in Counselling & Ministry from Alberta Bible College. Additionally, my master's degree is from Providence University College and Theological Seminary, where I completed several graduate-level courses in Christian theology.

Clients can request what focus is given to religion or spirituality in their sessions. I have a client-centred approach and employ effective counselling methods grounded in scientific research.